Privacy Policy ramalan4d
This Privacy Policy explains how ramalan4d collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to user data protection and full transparency in all matters relating to personal information.
Effective date: 1 January 2026. By using the ramalan4d platform, you agree to the privacy policy set out here.
Information We Collect
Ramalan4d collects various types of information from users to ensure the platform operates effectively, maintain account security, and comply with applicable legal requirements in Malaysia. The following are the categories of information collected:
Account & Identity Information
- Full name, identity card or passport number (for identity verification purposes).
- Email address and mobile number for communications and two-factor authentication.
- Date of birth to verify the age limit prescribed under Malaysian law.
- Residential address provided during registration or account verification.
Device & Browser Information
- IP address, browser type, operating system, and device model used to access the platform.
- Access log data including login timestamps, session duration and pages visited.
- General location information based on IP address, used for security purposes and detection of unusual activity.
Payment Information
- Deposit and withdrawal transaction details in Malaysian Ringgit (MYR).
- The name of the bank or digital wallet provider used (FPX, Touch 'n Go, GrabPay).
- Transaction reference numbers for internal records and reconciliation.
- Partial bank account number (partially masked for security purposes) registered for withdrawals.
Usage Data & Cookies
The platform uses cookies and similar tracking technologies to remember user preferences, maintain active login sessions, and understand general usage patterns. This data is used to improve the user experience and not for third-party advertising purposes.
How We Use Your Information
All information collected by ramalan4d is used solely for legitimate purposes directly related to delivering platform services. We do not sell, rent, or transfer users' personal information to third parties for marketing purposes.
User information is used for the following purposes:
- Account management — enables login, identity verification and access to all platform features.
- Transaction processing — verifying MYR deposits, processing withdrawals and maintaining accurate financial records.
- Platform security — detecting and preventing fraud, multi-account usage, bot activity, and other security threats.
- Service communications — sending important notifications related to your account, transactions, policy updates and relevant promotional information.
- Legal compliance — fulfilling Malaysian legal obligations including anti-money laundering (AML) requirements and identity verification.
- Platform improvement — analysing aggregated usage data to improve platform performance, interface and overall user experience.
Data Storage & Security
Ramalan4d takes the protection of users' personal information seriously. All collected data is stored on servers secured by multiple layers of technical and administrative safeguards.
Key security measures we practise:
- SSL/TLS encryption for all communications between user devices and platform servers.
- User passwords are stored in hashed form using modern cryptographic algorithms — we do not store passwords in plain text.
- Access to user data within internal systems is restricted to authorised personnel only and is fully logged.
- Regular security audits are conducted to identify and address potential system vulnerabilities.
While we take all reasonable measures, no system can be guaranteed 100% secure. Users are also responsible for maintaining the security of their own passwords and devices.
Active account data is retained for as long as the account remains active. Transaction data is kept for a minimum of 7 years in compliance with Malaysian legal requirements. Following account closure, personal data no longer required for legal records will be deleted within 90 days.
Sharing Information with Third Parties
Ramalan4d does not sell or transfer users' personal information to third parties for marketing or commercial purposes without user consent. However, there are limited circumstances where user information may be shared with certain parties:
- Payment processors — transaction information is shared with payment service providers such as banks and e-wallet operators to process deposits and withdrawals in MYR. These providers are subject to their own privacy and data protection policies.
- Legal authorities — we may be required to disclose user information to Malaysian law enforcement agencies or authorities when mandated by law or a valid court order.
- Technical service providers — third-party providers of infrastructure services, security analytics or technical support to the platform are bound by strict confidentiality agreements and are not permitted to use user data for any other purpose.
- Fraud investigation — in cases of suspected fraud or serious security threats, certain information may be shared with parties involved in the relevant investigation in accordance with established procedures.
Outside of the situations outlined above, ramalan4d does not disclose users' personal information to any party without prior written consent from the user.
User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a registered ramalan4d platform user, you have the following rights regarding your personal data:
- Right of access — you have the right to request a copy of the personal information we hold about you.
- Right to rectification — if any information is inaccurate, you may request a correction. Basic account information can be updated directly through your account settings.
- Right to erasure — you may request the deletion of your personal data, subject to record retention requirements under Malaysian law. Account closure requests can be submitted to our support team.
- Right to object — you have the right to object to how your data is used for specific purposes, such as marketing communications. You can unsubscribe from promotional notifications at any time through your account settings.
Changes to This Privacy Policy
Ramalan4d reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The latest version will always be available on this page with a clear effective date. We encourage users to check this page periodically. Continued use of the platform after any changes are published constitutes acceptance of the updated terms.
Contact Us
For any enquiries, data access requests or complaints regarding this privacy policy, please contact our team:
Email: [email protected]
We will endeavour to respond to all privacy-related enquiries within 5 business days. For general account or service enquiries, please visit our FAQ us first.
Have More Questions?
Check our FAQ page for quick answers, or register a new account to start using the ramalan4d platform with confidence.